From a group of seven ex and current Giacom customers as well as two ex Giacom staff; take our word for it, do not use Giacom.
They are a business that treat their customers with contempt; they lie, fail to adhere to agreements, damage reputations with downstream customers, make repeated errors, have systems that are held together with a shoe string, disclose your data to other customers, overcharge, repeated service downtime, congestion due to network mismanagement and self regulate their own dire performance.
We’ve had enough, some of us are lucky to have gotten out, away from the sub-par performance in every area of their business but others have not been so lucky being intertwined making such an exit far more difficult.
Giacom is a business where their own people are fed up, unsupported and overworked. Their Glassdoor reviews tell a lot.
Staff are given ultimatums to leave, such as being forced to return to an office yet having signed a remote work contract and having their life relocated during Covid. Others are exited with NDAs and hush money payments because the management is more akin to a boys club and who you’re pals with than your performance and what you deliver for the business.
As a collective, we hope with the honest, factual and evidence backed information we post, it will help businesses avoid a relationship that will cause a world of pain, sooner rather than later.
If you’ve been a victim of treatment by Giacom, we would love to hear from you. Write to us at [email protected].
Leave a Reply
You must be logged in to post a comment.